Shipping Policy
Thank you for shopping with Hitz Official Disposables. We are committed to delivering your orders quickly, securely, and efficiently across the USA, the EU, and other European countries.
Please review our shipping policy below to understand how and when you will receive your order.
Shipping Locations
We currently ship to the following regions:United States (USA) – All 50 statesEuropean Union (EU) – All member countriesOther European Countries – Including but not limited to the UK, Norway, Switzerland, and IcelandIf your country is not listed at checkout, please contact us for assistance.
Processing Time
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email with tracking information once your order is shipped
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email with tracking information once your order is shipped
Shipping Methods & Delivery Timeframes
📦 United States
Standard Shipping: 3–5 business days
Express Shipping: 1–3 business days
(Carrier: USPS, UPS, FedEx, depending on your location)
Standard Shipping: 3–5 business days
Express Shipping: 1–3 business days
(Carrier: USPS, UPS, FedEx, depending on your location)
European Union & Other European Countries
Standard International Shipping: 4–8 business days
Express International Shipping: 2–5 business days
(Carrier: DHL, UPS, or local postal partners)
> Note: Delivery times are estimates and may vary due to customs clearance, local delivery conditions, or unforeseen delays.
Express International Shipping: 2–5 business days
(Carrier: DHL, UPS, or local postal partners)
> Note: Delivery times are estimates and may vary due to customs clearance, local delivery conditions, or unforeseen delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location, order weight, and shipping method selected.
Free Shipping may be available on qualifying orders (e.g., over $200 USD) — check our current promotions or banner notices on the homepage.
Free Shipping may be available on qualifying orders (e.g., over $200 USD) — check our current promotions or banner notices on the homepage.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number and link. You can track your order status anytime through your account on
Shipping Restrictions
We do not ship to countries where vaping products are banned or restricted.
All shipments require age verification to ensure compliance with local laws.
Some products may be restricted from international shipping due to carrier or customs regulations.
If an item cannot be shipped to your destination, we will contact you and provide a full refund.
Some products may be restricted from international shipping due to carrier or customs regulations.
If an item cannot be shipped to your destination, we will contact you and provide a full refund.
Lost, Delayed, or Damaged Packages
Delayed: Please allow up to 7 extra business days during peak seasons.
Lost: Contact us if your tracking hasn’t updated in 7+ days.
Damaged: Send photos of the damaged item and packaging within 48 hours of delivery.
We’ll work with you to resolve the issue quickly.
Damaged: Send photos of the damaged item and packaging within 48 hours of delivery.
We’ll work with you to resolve the issue quickly.